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Privacy Policy

What type of information do you collect?

This website is informational only; our third-party vendors for transactions like bill paying will have their own policies; Hudson Light & Power’s website simply links to these transactional sites. We do receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and browing history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We do not, on the website, collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations
     

How do you store, use, share and disclose your site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to deliver our product and service information to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways are offered by a third-party and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

 

Wix uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 
     

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact our webmaster at diane@kickstartercomm.com

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact our webmaster at diane@kickstartercomm.com.

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Contact Us

Hudson Light is a community-owned municipal utility. It is our mission to provide the most reliable electric service to our customers in the most economical and environmentally friendly way possible.

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ADDRESS

PHONE

49 Forest Avenue

Hudson, MA 01749

MAIN: (978) 568-8736

OUTAGE HOTLINE:

(888) 404-4573

EMAIL

© 2023 Hudson Light & Power. All rights reserved.
Information provided is for information purposes only.
The owner of this site and affiliates assume no liability or responsibility for any errors or omissions on this site. 

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This website has been created and is maintained by the Hudson Light and Power Department. Any discrepancy between information provided on this website and the actual practices, policies, rate schedules charges, etc. is unintended. In all such cases, the actual practices, policies, rate schedules, charges, etc. of the Hudson Light and Power Department shall prevail.

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Privacy Policy

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